Software developers and DevOps engineers are our target audience. To use our API, you need programming experience and the ability to follow the documentation step by step.

If you don't have technical experience, consider whether this API is the right fit before subscribing.

Thank you for your interest in our services.

First, subscribe to a plan that suits your needs. We recommend choosing a plan with the Trial option.

You'll receive a confirmation email with setup instructions. Read the entire email carefully.

Follow each and every step in order. Missing even one step will prevent the API from working.

Have fun!

Check both your INBOX and SPAM folders. Most customers who report this issue find the email in their SPAM folder.

If you have multiple email accounts, check them all.

Contact us if you still can't find the email after checking thoroughly.

The most common cause is that you forgot to pre-register your number with the gateway. Follow these steps to register:

1. Add the gateway's number (the secret number) to your phone's contacts.
2. Open Telegram on your iPhone or Android phone.
3. Send a "Hi" message to the gateway from your Telegram client.
4. Wait for a confirmation message from the gateway.

Watch this video to understand how the gateway works:

The other recipients probably haven't registered with the gateway. Ask them to say "Hi" to the gateway from their Telegram client, just like you did.

After payment, you should receive an email with your CLIENT_ID and CLIENT_SECRET. If you don't receive it, contact us with your PayPal transaction ID.

Then follow the language-specific instructions to send your first message:

• Java
• PHP
• Shell Script
• Node.js/JavaScript
• C#
• VB.NET
• PowerShell Script
• Google Apps Script

This video demonstrates how to send your first message:

No, pre-registration prevents spamming.

Think about it: when you receive an unsolicited message from someone not in your contacts, what do you do? You probably report it as SPAM. The same applies to your customers — pre-registration protects everyone.

No. We are against spamming. Please read the answer above to understand why pre-registration is required.

Yes, in some cases.

If you speak English, you and your users register by sending "Hi" to the gateway.

If you speak Arabic, Chinese, Dutch, French, German, Hebrew, Hindi, Indonesian, Italian, Japanese, Portuguese, Russian, Spanish or Ukrainian, you can register in your native language!

Just say one of the following: 嗨，你好，安安，こんにちは，ハイ，Ching, Ciao, Hai, Hallo, Hola, Hoi, Oi, Salut, Здравствуй, Привіт, नमस्ते, היי, ﻡﺮﺤﺑﺍ

Watch the following video for a demo:

Here are the limits for different message types:

• Text: 800 characters max
• Image: 2 MB max
• Document (e.g. PDF): 3 MB max

Yes, the Enterprise Telegram Gateway can help you. Contact us for details.

Yes, the Enterprise Telegram Gateway supports two-way messaging. Contact us for details.

To send Telegram messages to your users, you need to subscribe to a Premium plan.

See the comparison below:

 

Premium Plan

Enterprise Solution

Sample Code provided

Send Text

Send Images

Send Documents

Receive messages via webhook

Custom profile picture

Bring your own number

Email Support

It's unlikely but possible. Although we make every effort to prevent spamming, there's still a chance if some users abuse the shared gateway.

The Enterprise Solution reduces this risk because you're the only user of the dedicated gateway. Contact us for more details.

Subscribe to one of the plans with your existing client ID. Your account will be renewed.

Check the status code and error message. Take the remediation steps accordingly.

Yes, you can cancel anytime. Canceling stops all future scheduled payments. Just contact us and we will give you further instructions.

We respond to all inquiries by email. If you don't receive a reply within 48 hours, you may have entered a wrong email address. Send your inquiry again with the correct email address.